Chatbot Marketing

TGS-2021003524

Course Schedule

For private or upcoming classes,
contact us for more information.

For private class requests, email to schedule@learncollab.com.sg

3 May ~ 24 May
3

Sat

4
sun
10

Sat

11

sun

17

sat

18

SUN

24

sat

Weekend
Full
3 May ~ 24 May
3
Sat
4
sun
10

Sat

11

sun

17

sat

18

SUN

24

sat

Weekend
Full
5 May ~ 26 May
5

mon

6

tue

12

mon

13

tue

19

mon

20

tue

26

mon

Weekend
Available

Course Overview

LearnCollab’s Chatbot Marketing course syllabus was developed based on real-world chatbot marketing consultancy projects. The ChatBots we developed were focused on customer acquisition and conversion. We build the chatbots from the ground up because the features and flow we wanted to include in the chatbot was not available commercially anywhere. By creating a course on how to develop a Customer Acquisition & Conversion Chatbox, we are confident business owners and consultants will be able to benefit not only by customising our provided chatbot templates to suit their business process and flow, but also be able to deploy their chatbot by the time the course is completed.

Ultimately, the course will help participants learn and deploy a customised chatbot in their organisation and increase customer acquisition and sales.

Course Duration

3 Days

Recommended Learning Hours (RLH)

RLH = 22  training hours + 2  assessment hours

Languages Offered

English

Course Objectives

By the end of this course, learners will be able to:

  • Define a business case and elaborate on objectives and benefits of a customer service knowledge base

  • Plan user requirements for a customer service knowledge base

  • Explain the importance of PDPA compliance in customer service knowledge base

  • Develop system specifications to meet the organization’s objectives and budget

  • Conduct UAT for ChatBot

  • Explain the importance of conducting UAT

  • Prepare User Training Guide

  • Gather feedback from 2 users to improve the customer service knowledge base

Entry Requirements

  • Have ‘O’ level pass in English and Mathematics. Broadly equivalent to WPL Level 6 and WPN – Intermediate Level
  • Have working experience of slightly more than two years to highly experienced manager

Course Fees

$1300.00
(Excluding GST)
$1417.00
(Including GST)
SMEs

Singapore Citizens
<40yrs

Singapore Citizens
≥40yrs

PR / LTVP+
≥21yrs

International Learners

SMEs
$507.00

(After 70% SSG Funding)

$507.00

(After 70% SSG Funding)

$507.00

(After 70% SSG Funding)

$1417.00
(No Funding)
SMEs

Singapore Citizens
<40yrs

Singapore Citizens
≥40yrs

PR / LTVP+
≥21yrs

International Learners

Non-SMEs
$767.00

(After 50% SSG Funding)

$507.00

(After 70% SSG Funding)

$767.00

(After 50% SSG Funding)

$1417.00
(No Funding)
SMEs

Singapore Citizens
<40yrs

Singapore Citizens
≥40yrs

PR / LTVP+
≥21yrs

International Learners

Self-Sponsored
$767.00

(After 50% SSG Funding)

$507.00

(After 70% SSG Funding)

$767.00

(After 50% SSG Funding)

$1417.00
(No Funding)
SMEs

Singapore Citizens
<40yrs

Singapore Citizens
≥40yrs

PR / LTVP+
≥21yrs

International Learners

Non-SMEs
$767.00

(After 50% SSG Funding)

$507.00

(After 70% SSG Funding)

$767.00

(After 50% SSG Funding)

$1417.00
(No Funding)

For private or upcoming classes, contact us
for more information.

Refund & Withdrawal

At LearnCollab, by ensuring your satisfaction is our priority. If you need to request a refund or to make a withdrawal request, simply click below to be redirected to our Refund & Withdrawal Policy. Our team is committed to processing your requests promptly. Feel free to contact our support team if you have any questions or require assistance.

Funding & Subsidies

Discover your eligibility today! Reach out to us to explore the funding and subsidies that await you.

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