TikTok Playbook: Power-Up Livestream Commerce
TGS-2023036982
Course Schedule
3 May ~ 24 May
- Saturday & Sunday
- 1pm ~ 4pm
3
Sat
4
10
Sat
11
sun
17
sat
18
SUN
24
sat
Weekend
Full
3 May ~ 24 May
- Saturday & Sunday
- 1pm ~ 4pm
3
4
10
Sat
11
sun
17
sat
18
SUN
24
sat
Weekend
Full
5 May ~ 26 May
- Monday & Tuesday
- 1pm ~ 4pm
5
mon
6
tue
12
mon
13
tue
19
mon
20
tue
26
mon
Weekend
Available
For private class requests, email to schedule@learncollab.com.sg
For private or upcoming classes,
contact us for more information.
Course Overview
Live commerce is the act of selling products online through live video while shoppers interact with the brand in real-time.
This course will equip learners with the knowledge and skills to effectively required to manage and execute a live commerce TikTok livestream session from end to end – from scripting and preparations to the actual streaming and live interactions to the management of fans interactions and follow-ups during and after the live session.
Course Duration
3 Days
Recommended Learning Hours (RLH)
RLH = 22.5 training hours + 1.50 assessment hours
Languages Offered
English
Course Objectives
By the end of the training, learners will be able to:
-
Apply customer analysis tools and applied behaviour analysis to profile customer segments to determine live commerce experience model, pricing strategy and product choices
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Determine the implications of customer experience management before, during and after livestreams on the organisation’s product sales and marketing success
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Set up performance indicators and analytics dashboards to analyse customer experience and engagement after live engagements
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Derive insights about the target customers, their emotional triggers and their ideal customer experience
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Prepare the run sheet and script for live engagement with customers for specific products based on insights
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Conduct the livestream session in alignment with the overall vision and plan for the target customer’s journey
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Manage communications with the customers after the live engagement to ahieve the engagement goals
Who Should Attend?
This course is suitable for:
- Content creators, marketers, and social media specialists managing TikTok channels or e-commerce livestreams.
- Entrepreneurs and small business owners looking to boost product visibility and conversions through livestreaming.
- Retail and sales professionals transitioning into digital commerce and live-selling roles.
Entry Requirements
- 1 year working experience in any sector
- Workplace Literacy and Numeracy (WPLN) Level 4 or equivalent
- Proficient in using Apple or Windows laptops and smartphones
Learners without the above qualifications may be accepted if they have at least 3 years of relevant working experience in retail or customer-facing roles, subject to the Management Representative’s (MR) approval.
Course Fees
$1500.00
$1635.00
SMEs
Singapore Citizens
<40yrs
Singapore Citizens
≥40yrs
PR / LTVP+
≥21yrs
International Learners
SMEs
$585.00
(After 70% SSG Funding)
$585.00
(After 70% SSG Funding)
$585.00
(After 70% SSG Funding)
$1635.00
SMEs
Singapore Citizens
<40yrs
Singapore Citizens
≥40yrs
PR / LTVP+
≥21yrs
International Learners
Non-SMEs
$885.00
(After 50% SSG Funding)
$585.00
(After 70% SSG Funding)
$885.00
(After 50% SSG Funding)
$1635.00
SMEs
Singapore Citizens
<40yrs
Singapore Citizens
≥40yrs
PR / LTVP+
≥21yrs
International Learners
Self-Sponsored
$885.00
(After 50% SSG Funding)
$585.00
(After 70% SSG Funding)
$885.00
(After 50% SSG Funding)
$1635.00
SMEs
Singapore Citizens
<40yrs
Singapore Citizens
≥40yrs
PR / LTVP+
≥21yrs
International Learners
Non-SMEs
$885.00
(After 50% SSG Funding)
$585.00
(After 70% SSG Funding)
$885.00
(After 50% SSG Funding)
$1635.00
Refund & Withdrawal
At LearnCollab, by ensuring your satisfaction is our priority. If you need to request a refund or to make a withdrawal request, simply click below to be redirected to our Refund & Withdrawal Policy. Our team is committed to processing your requests promptly. Feel free to contact our support team if you have any questions or require assistance.
Funding & Subsidies
Discover your eligibility today! Reach out to us to explore the funding and subsidies that await you.